Article Title: OPM vows customer service improvements for breach-affected feds
Snippet of Article: "...OPM’s decision to hire Winvale and its subcontractor CSID came under scrutiny by lawmakers and procurement experts after questions arose about the contract award process.
Now those concerns are getting louder as CSID struggles to keep up with the demand. Sen. Mark Warner (D-Va.), the American Federation of Government Employees and the National Treasury Employees Union sent letters ..."
Source: federalnewsradio.com
